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Invoice Factoring

How long does it take to get set up?

Not long at all. It typically takes between 3-5 business days for the initial underwriting and funding process. After that, we typically fund within 24 hours of receiving an invoice, often the same-day.

What can I expect during the application and funding process?

Here’s an overview of the process from beginning to end:

  • You send us your completed application and AR aging for initial review
  • We review everything, share a proposal and complete underwriting
  • Our operations team sets up your new payment address with your customer and confirms invoices.
  • Once everything checks out, you’ll receive the advance within 24 hours of verification
  • We keep an eye on invoices and help with collections so you can stay focused on growing your business.
  • Your customer pays us, and we send the rebate (the rest of the funds minus fees) to you.
What types of business can factor?

A surprising number. We work with all kinds of industries from Manufacturing, and Distribution to Oilfield Services, Staffing, and plenty more. If you invoice other businesses, factoring might be a great fit.

Do you work with start-up companies?

Yes! In fact, many start-up companies use factoring to generate the cash flow needed to establish and grow their business.

Is factoring a good fit for my business?

It might be! Here’s a quick gut-check. Factoring may be a great solution if your company:

  • Provides goods or services to commercial customers
  • Doesn’t have tax liens (or has a payment plan in place)
  • Has unpaid receivables that are not pledged elsewhere
  • Bills the customer upon completion of work or delivery of goods
  • Can provide documentation like field tickets, signatures, BOL’s etc.
  • Works with customers on 15-120 day terms, with solid communication, online systems, and good commercial credit
  • Has average monthly sales of $50K to $5MM
  • Wants a team that cares about you, your customers, and your business!
What if my personal credit isn’t very strong?

Don’t sweat! Although we do review personal credit, one of the great things about factoring is that we rely the most heavily on the credit-worthiness of your customers. If you work for quality companies that have good commercial credit, it’s unlikely your personal credit will affect our ability to fund.

Will you communicate with my customer?

Sometimes, yes, but always respectfully and professionally. We may contact them to update a payment address on file, verify invoices, or handle collections. The goal is to make your life easier while protecting the relationships you’ve worked hard to build.

Do I have to factor all of my invoices?

No, you choose which accounts to factor. With no monthly minimums, you can factor as much or as little as you need on Eligible Accounts.

Do you charge to review the credit of my potential new customers?

No. We believe, whether you plan to factor them or not, it’s in everyone’s best interest for our clients to have good credit information available to them when making the decision to do business with a new customer.

What happens if I’m already factoring or receiving financing from another company?

We’re happy to help you review your current financing arrangement. If a buyout is appropriate, we’ll work with your current finance company as well as your customers to ensure the smoothest transition possible for you.

Asset-Based Lending

What is Asset-Based Lending (ABL)?

Think of ABL as a flexible line of credit that’s backed by the assets your business already owns. Things like receivables, equipment, inventory, or other business assets. The stronger your assets, the more borrowing power you have.

How does ABL work?

We review your eligible assets to establish what’s called a borrowing base. As those assets go up or down – like when receivables come in – your available credit adjusts with them. You just draw what you need, when you need it. It works a lot like a revolving line of credit but with more flexibility.

What types of businesses use ABL?

A wide mix. Companies growing quickly, navigating, seasonal swings, or needing more room than a traditional bank loan allows often turn to ABL. We commonly see Manufacturing, Distribution, Oilfield Services,Staffing, and similar industries use it to keep things moving smoothly.

How is ABL different from invoice factoring?

Great question. Both give you working capital, but ABL is structured as a revolving line of credit secured by one or more asset types—not a sale of invoices.

  • You keep ownership of your receivables
  • You retain customer contact
  • Reporting and compliance are more detailed
  • Costs are generally lower for established companies with stronger financials
How much can my company borrow?

Your borrowing availability is based on advance rates applied to eligible assets. For example:

  • 80–95% of eligible accounts receivable
  • Up to 70% of Eligible Inventory
  • Up to 70% of Eligible Equipment

Exact amounts vary based on your financials, asset quality, customer strength, and industry.

What are the benefits of ABL?
  • Predictable operating capital
  • Flexible funding that grows with your business
  • Lower cost than equity or many alternative lending options
What is a borrowing base certificate (BBC)?

A BBC is simply a report you submit, typically weekly, that shows updated receivables, inventory, and other collateral values, which determines the availability on your facility. 

What reporting is required for an ABL facility?

Reporting varies by business, but typically includes:

  • AR aging
  • AP aging
  • Inventory reports
  • Financial statements
  • Bank statements
  • Tax filings
How fast can an ABL facility be set up?

Most ABL facilities come together in about 2 weeks, depending on how complex the collateral is, and whether a field exam is required.

What is a field exam?

Before closing (and occasionally after), we’ll do a field exam to review your collateral, processes, and financial controls. It helps ensure everything is accurate and protects both you and us.

When should a company consider ABL over a traditional loan?

ABL is especially helpfull when you:

  • Needs more availability than your bank can offer
  • Has strong assets but inconsistent cash flow
  • Is scaling fast and needs flexible funding
  • Wants fewer restrictive covenants
  • Are navigating a transition, acquisition, or restructuring
Can ABL and factoring work together?

Absolutely. Many businesses start with factoring when they’re early in growth, then  transition into ABL as their reporting, stability, and capital needs expand. It’s a natural progression and we support both.

General

What is Always.bank and what services do you offer?

We currently offer various small business loans.

What are the benefits of using a digital bank vs. a traditional bank?

Digital banks typically have lower or no fees and higher interest rate on savings accounts due to their lower overhead cost.

Will I receive a monthly statement?

Yes, a monthly eStatement will be posted to your account and be available to view or download from within Online Banking. We will send you a email advising you that a new statement is available.

Can I opt-out of eStatements?

No. As an online bank all of our communications are electronic, which allows us to pass along the savings to our customer in the form of higly competitive APYs.

Is my account FDIC-insured, and up to what amount?

Yes, your deposits are insured up to $250,000 per depositor, per FDIC institution.

*visit the FDIC Insurance Page to see if you can increase your coverage amount.

Does Always.bank support Zelle or other peer-to-peer transfers?

Always.bank Debit Card holders can use our iPay to easily send money to friends and family.

Will I receive a monthly statement?

Yes, a monthly eStatement will be posted to your account. We will send you an email advising you that a new statement is available.

Business Banking Accounts

How is interest calculated on Always.bank accounts?

Interest is compounded daily and credited to your account monthly.

What is the interest rate on Always.bank business checking accounts?

The interest rate and annual percentage yield is coming soon.

Does Always.bank offer multiple business checking account tiers?

Always.bank offers Small Business Checking and Commercial Analysis Checking.

What is the interest rate on Business Savings Accounts?

The interest rate and annual percentage yield is coming soon.

What is the interest rate on Business Money Market Accounts?

The interest rate and annual percentage yield is coming soon.

Are there any fees for outgoing/incoming wire transfers, ACH, or ATM withdrawals?

You won’t pay fees for most transactions, just a $20 fee for outgoing wire transfers.

Does Always.bank charge fees for bill pay or check writing?

Writing checks and using standard Bill Pay with Always.bank is free. If you need to rush a payment, expedited Bill Pay comes with a fee between $6.95 and $34.95.

Can I deposit cash into my Always.bank account? If so, how?

You can deposit cash at select Allpoint® and MoneyPass® ATMs.

Click here to find a location near you that accepts cash deposits.

Can I deposit a check with mobile deposit?

You can deposit cash at select Allpoint® and MoneyPass® ATM locations. Click here to find an ATM that accepts cash deposits.

How quickly can I access funds after I deposit a check?

Always.bank complies with Regulation CC, which sets the allowable hold times on certain deposits. You can view our Funds Availability schedule in the deposit agreement.

How can I reorder checks?

You can order checks here.

Does Always.bank place holds on check deposits?

Always.bank is required to comply with Regulation CC that governs the allowable hold times on certain types of deposits. Our Funds Availability schedule can be seen in our deposit agreement.

What are the transaction limits for debit card transactions?

Current Limits:

ATM Withdrawals: $504
Point-of-Sale and Online Purchases: $1,500

If you need to temporarily adjust your purchase limits, please give us a call.

Does Always.bank offer international wires?

Yes, we do allow international wire transfers.

Does Always.bank have a partner ATM network?

ATM withdrawals at over 70,000 ATMs through the Allpoint® and MoneyPass® networks.

Personal Checking Accounts

Is the Always.bank Free Checking Account available to everyone?

No, at this time the Always.bank Free Checking Account is only available to existing small business customers.

What is the interest rate on Always.bank Checking Accounts?

The interest rate and annual percentage yield is coming soon.

What is the minimum amount to open a Checking account?

There is no minimum deposit to open an Always.bank Savings Account.

What are the minimum balance requirements and fees?

There is no minimum balance requirement for the Always.bank Savings Account.

Is my Personal Checking Account FDIC insured?

Funds in Always.bank deposit accounts are FDIC-insured to the maximum allowed by law. For more information visit the FDIC’s Understanding Deposit Insurance page.

How can I make deposits to my Checking account?

Your deposit options are:

* Deposit a check with Always.bank’s Mobile Check Deposit.
* Complete and online transfer from an eligible Always.bank Account.
* Complete an online transfer from a verified external account owned by you.
* Set up Direct Deposit.
*Make a cash deposit select AllPoint® and MoneyPass® ATM. Click to find an ATM that accepts cash deposits.
* Mail a check made payable to you with your account number on the memo line to to: Always.bank PO Box 2127 Mobile, AL 36652

How can I withdraw money from my Checking account?

Your withdrawal options are:

* ATM withdrawals at over 70,000 ATMs through the Allpoint® and MoneyPass® networks. Click to locate an ATM near you.
* Online transfer to another Always.bank account.
* Online transfer to a verified external account.
* Wire transfer ($20 fee applies).
* Write a check.

What ATMs can I use to make cash withdrawals?

You can make surcharge-free withdrawals at over 70,000 Allpoint® and MoneyPass® locations nationwide. Plus, you can use your debit card to withdraw cash at any ATM that accepts MasterCard Debit and Pulse.

How can I deposit cash into my Personal Checking Account?

You can deposit cash at select Allpoint® and MoneyPass® ATM locations. Click here to find an ATM that accepts cash deposits.

How can I reorder checks?

You can order checks here.

How do I initiate a Stop Payment on a check?

1. Log in to online banking

2. Select the account that the check or ACH is being drawn on

3. Go to Account Services

4. Click on Stop Payment

5. Select Single Check, Range of Checks or ACH

6. Input required data

7. Click Submit

Does the Always.bank Checking account have Online Bill Pay?

Yes, Always.bank checking and money market accounts offer Online Bill Pay.

What fees and service charges are associated with my Checking Account?

We do not charge any account-related fees. However, we do charge $20 for any outbound wire transfers, $15 for expedited delivery of a checkbook or debit card and a range of fees for various expedited Bill Payment options.

How can I access and manage my Checking Account?

You manage your account by enrolling in online banking or by downloading either the Always.bank iPhone or GooglePlay app, or by calling (866) 259-2974 insert # and hours.

Personal & Business Savings Account

What's the difference between a savings account and a money market account?

Both are deposit accounts, but money market accounts usually offer check writing or debit card access. The Always.bank Money Market Account offers both options.

How is interest calculated on a Personal Savings Account?

Interest is compounded daily and credited to your account monthly.

When will I start earning interest on new deposits?

Interest will begin to accrue on the business day that we receive your funding deposit for new accounts and on the business day we receive all subsequent deposits.

Will the Annual Percentage Yield (APY) on my Savings Account Change?

The Always.bank Savings Account is a variable rate account and therefore the Annual Percentage Yield may change at any time.

What is the minimum deposit amount to open a savings account?

There is no minimum deposit to open an Always.bank Savings Account.

What are the minimum balance requirements and fees?

There is no minimum balance requirement for the Always.bank Savings Account.

Is my Personal Savings Account FDIC insured?

Funds in Always.bank deposit accounts are FDIC-insured to the maximum allowed by law. For more information visit the FDIC’s Understanding Deposit Insurance page.

How can I make deposits to my savings account?

Your deposit options are:

* Deposit a check with Always.bank’s Mobile Check Deposit
* Complete and online transfer from an eligible Always.bank Account
* Complete an online transfer from a verified external account owned by you
* Set up Direct Deposit
* Mail a check made payable to you with your account number on the memo line and mail it to: Always.bank PO Box 2127 Mobile, AL 36652

How can I withdraw money from my savings account?

Your withdrawal options are:

* Online transfer to another Always.bank account.
* Online transfer to a verified external account.
* Wire transfer.

Is there a limit to the number of withdrawals I can make each month?

At this time, there is no limit to the number of withdrawals or transfers you can make from your Always.bank Savings Account.

What fees and service charges are associated with my Savings Account?

We do not charge any account-related fees. However, we do charge $20 for any outbound wire transfers.

How can I access and manage my Savings Account?

You manage your account by enrolling in online banking or by downloading either the Always.bank iPhone or GooglePlay app, or by calling (866) 259-2974 insert # and hours.

Personal Money Market

Is the Always.bank Free Checking Account available to everyone?

No, at this time the Always.bank Free Checking Account is only available to existing small business customers.

What's the difference between a savings account and a money market account?

Both are deposit accounts, but money market accounts usually offer check writing or debit card access. The Always.bank Money Market Account offers both options.

How is interest calculated on a Money Market Account?

Interest is compounded daily and credited to your account monthly.

When will I start earning interest on new deposits?

Interest begins accruing on the business day we receive your funding deposit for new accounts, and on the business day we receive any subsequent deposits.

Will the Annual Percentage Yield (APY) on my Money Market Account Change?

The Always.bank Money Market Account is a variable rate account and therefore the Annual Percentage Yield may change at any time.

What is the minimum amount to open a Money Market account?

There is no minimum deposit to open an Always.bank Savings Account.

What are the minimum balance requirements and fees?

There is no minimum balance requirement for the Always.bank Savings Account.

Is my Personal Money Market Account FDIC insured?

Funds in Always.bank deposit accounts are FDIC-insured to the maximum allowed by law. For more information visit the FDIC’s Understanding Deposit Insurance page.

When will I receive my debit card and checks?

Funds in Always.bank deposit accounts are FDIC-insured to the maximum allowed by law. For more information visit the FDIC’s Understanding Deposit Insurance page.

How can I make deposits to my Money Market Account?

Your deposit options are:

* Deposit a check with Always.bank’s Mobile Check Deposit.
* Complete and online transfer from an eligible Always.bank Account.
* Complete a online transfer from a verified external account owned by you.
* Set up Direct Deposit.
* Mail a check made payable to you with your account number on the memo line to to: Always.bank PO Box 2127 Mobile, AL 36652

How can I withdraw money from my Money Market account?

Your withdrawal options are:

* ATM withdrawals at over 70,000 ATMs through the Allpoint® and MoneyPass® networks. Click to locate an ATM near you.
* Online transfer to another Always.bank account.
* Online transfer to a verified external account.
* Wire transfer ($20 fee applies).
* Write a check.

Is there aWhat fees and service charges are associated with my Money Market Account?

We do not charge any account-related fees. However, we do charge $20 for any outbound wire transfers and $15 for expedited delivery of a checkbook or debit card.

How can I access and manage my Money Market Account?

You manage your account by enrolling in online banking or by downloading either the Always.bank iPhone or GooglePlay app, or by calling (866) 259-2974 insert # and hours.

Is there a fee for replacement debit cards or checkbook reorders?

There’s no fee to reorder checkbooks or debit cards. However, if you choose expedited delivery, a $15 fee applies.

How do I initiate a Stop Payment on a check?

You can initiate a stop payment by calling us at (866) 259-2974, by logging in to online banking and sending us a secure message or my logging in to online banking and completing the following steps;

1. Log in to online banking.

2. Select the account that the check or ACH is being drawn on.

3. Go to Account Services.

4. Click on Stop Payment.

5. Select Single Check, Range of Checks or ACH.

6. Input required data.

7. Click Submit.

Does the Money Market account have Online Bill Pay?

Yes, Always.bank checking and money market accounts offer Online Bill Pay.

Personal & Business Certificates of Deposit

What CD terms do you offer?

We currently offer the following terms:

6-month,9-month, 12-month, 15-month, 18-month, 24-month, 30-month, 36-month, 48-month and 60-month.

Will the Annual Percentage Yield (APY) on my CD Account Change?

No, high-yield certificates of deposit have a fixed interest rate for the entire term. However, the Annual Percentage Yield (APY) may change if you withdraw interest or principal during the term. Please note, early withdrawals of principal may incur penalties.

What is the minimum amount to open a certificate of deposit?

Always.bank Certificates of Deposit require a minimum deposit of $500.

How do I fund a new certificate of deposit account?

You can fund your Always.bank account by:

* Deposit a check with Always.bank’s Mobile Check Deposit.
* Complete and online transfer from an eligible Always.bank Account.
* Complete an online transfer from a verified external account owned by you.
* Wire Transfer.
* Mail a check made payable to you with your account number on the memo line to to: Always.bank PO Box 2127 Mobile, AL 36652

Can I make additional deposits to my CD account?

No, Always.bank Certificates of Deposit do not allow additional deposits during the term. However, you can make deposits and withdrawals during the 10-day grace period following your CD’s maturity.

Do I receive an actual certificate for my Always.bank CD?

No, Always.bank Certificates of Deposit are book entry time deposits, which means they do not come with a physical certificate.

How can I access and manage my CD Account?

You manage your account by enrolling in online banking or by downloading either the Always.bank iPhone or GooglePlay app, or by calling (866) 259-2974 insert # and hours.

What happens when my CD matures?

We’ll notify you 30 days before your CD matures. Once it matures, you’ll have a 9-day grace period to make deposits or withdrawals, or change the term if you’d like. If no action is taken during that time, your CD will automatically renew with the same term.

How do I provide instructions to renew or close my CD account?

You can either call us at (866) 259-2974 or send us a secure message by logging into online banking.

Are there any fees associated with a CD account?

There are no fees for Always.bank Certificates of Deposit. However, early withdrawal penalties may apply.

Will I pay a penalty if I close my CD before its maturity date?

Always.bank applies an early withdrawal penalty of 90 days of interest on amounts withdrawn before maturity for terms less than 12 months. In some cases, this may reduce your original principal balance.

  • Terms between 12 and 36 months: 120 days of interest
  • Terms greater than 36 months: 180 days of interest
How is interest calculated on a CD Account?

Interest is compounded daily and credited to your account monthly.

Debit Cards

What Always.bank accounts offer debit cards?

All Always.bank checking and money market accounts offer a debit card.

What happens if I am charged an ATM fee at an Allpoint or MoneyPass location?

If you are at an Allpoint® or MoneyPass® ATM and it indicates you are being charged a fee, accept the fee and proceed with your transaction. Then notify us by sending a message through our Secure Message Center or calling us at (866) 259-2974.

You will need to provide us with the following information. Date and time of the transaction / ATM location / Last four digits of your debit card / Amount of the fee you were charged.

Where can I use my debit card to make purchases?

Your Always.bank debit card is accepted wherever MasterCard cards are accepted.

Where can I get additional cash over purchase?

Cash over is available at participating retailers nationwide. Always.bank does not control which merchants provide this service.

Can I use my debit card outside of the United States?

You can use your Always.bank MasterCard Debit card to withdraw cash at ATMs and make purchases wherever MasterCard is accepted.

What is Apple Pay?

Apple Pay is a payments feature that allows you to add your Always.bank Debit Card to a supported Apple® device through the Wallet app and make purchases at participating merchants.

What devices are eligible for Apple Pay?

iPhone®, iPad®, Apple Watch® and Mac® devices are eligible for Apple Pay. Visit Apple Support for a complete list of compatible devices and models.

How do I add my Always.bank debit card for Apple Pay?

iPhone®

* Go to Wallet
* tap the + button in the upper right corner
* Choose “Credit or Debit Card” and follow the steps provided.

Visit Apple Support for additional details on how to add to other Apple devices.

Where can I use Apple Pay?

You can use Apple Pay in-store at many merchants throughout the United States. Some mobile apps also allow you to use it to make online purchases.

Does it cost anything to use Apple Pay?

Always.bank does not charge a fee for using Apple Pay. Message and data rates may apply depending on your wireless plan.

What happens when I freeze my Always.bank debit card?

Freezing your Always.bank Debit Card will block any new transactions made through Apple Pay.

What is a chip-enabled Always.bank Debit Card and chip technology?

A chip-enabled debit card is a plastic card with a built-in microchip that adds an extra layer of security when making payments. To use it, insert the card into the merchant’s chip reader or point-of-sale terminal. If the terminal doesn’t support chip technology, you can still swipe the card to complete your purchase.

What are the benefits of a chip-enabled debit card?

Chip technology adds an extra layer of security by making it much harder for hackers to copy and misuse your debit card information when you use it at chip-enabled point-of-sale terminals.

Do chip payments require signatures or PINs?

It depends on whether you select “credit” or “debit” at the time of purchase. You may be asked to provide a signature or enter your PIN. A PIN is always required for ATM cash withdrawals.

Can a chip card be used for online or over-the-phone purchases?

Yes, chip-enabled cards still have a 16-digit number, expiration date and card verification value (cvv) that can be used for online or phone purchases.

What is a contactless Always.bank Debit Card?

Always.bank Debit cards have both chip and contactless technology. Contactless cards allow you to make fast and secure payments nationwide wherever contactless payments are accepted. To make a contactless payment, simply tap your card on or close to the contactless symbol or indicator.

Are contactless debit card transactions just as secure as inserting my card?

Contactless debit cards provide the same level of security that you receive from chip payments, A unique one-time code is created during each transaction that keeps your debit card information encrypted. This process makes it difficult for fraudsters to duplicate your card information.

Can I still insert my contactless debit card?

Yes, you can still insert your debit card whenever you choose.

Do chip payments require signatures or PINs?

Some merchants may require a signature, but your PIN will never be required to complete a contactless transaction.

When should I freeze my debit card?

You should immediately freeze your debit card if you believe you have temporarily misplaced it and don’t want to replace it. You can easily freeze and unfreeze your debit card using online banking or the Always.bank mobile app.

What happens when I freeze my debit card?

Freezing your debit card will block any new card-based transactions until it’s unfrozen. However, it won’t affect other account activity, such as scheduled or recurring ACH payments, Bill Pay transactions, mobile check deposits, or check writing.

If I find my card, can I unfreeze my debit card?

Yes, you can easily unfreeze your debit card using online banking or the Always.bank mobile app.

Who can freeze and unfreeze by debit card?

Only the card owner can freeze and unfreeze an Always.bank Debit Card.

How long will my debit card stay frozen?

Your debit card will remain frozen until you unfreeze it.

What should I do if I can't locate my debit card?

If you can’t seem to find the card and think it has been lost or stolen, please contact immediately so we can deactivate the card and send you a new card. You can report your card lost or stolen by calling (866) 259-2974.

What is the difference between freezing my debit card and reporting it lost or frozen?

Freezing your card temporarily blocks new purchases and ATM transactions, but your debit card number remains the same. If you report your card as lost or stolen, it will be immediately deactivated, and a new card with a different number will be issued and mailed to you.

Service & Compliance

Is Always.bank FDIC-insured, and how much coverage do I have?

Yes, $250,000 per deposit, per FDIC institution. *visit the FDIC Insurance Page to see if you can increase your coverage amount.

Business Loans & Credit

High-Yield Savings Accounts

What are the benefits of an Always.bank High-Yield Savings Account?

The Always.bank High-Yield Savings Account is a fully digital savings account that offers a competitive interest rate and APY along with a world-class digital banking experience.

What is the interest rate on Always.bank High-Yield Savings Accounts?

The current interest rate and APY for the Always.bank High-Yield Savings Account is Coming Soon.

What's the difference between a savings account and money market account?

Both are deposit accounts, but money market accounts usually offer check writing or debit card access.

How is interest calculated on a Personal Savings Account?

Interest is compounded daily and credited to your account monthly.

When will I start earning interest on new deposits?

Interest will begin to accrue on the business day that we receive your funding deposit for new accounts and on the business day we receive all subsequent deposits.

Will the Annual Percentage Yield (APY) on my High-Yield Savings Account Change?

The Always.bank High-Yield Savings Account is a variable rate account and therefore the Annual Percentage Yield may change at any time.

What is the minimum deposit amount to open a savings account?

There is no minimum deposit to open an Always.bank High-Yield Savings Account.

What are the minimum balance requirements and fees?

There is no minimum balance requirement for the Always.bank High-Yield Savings Account.

Is my Personal High-Yield Savings Account FDIC insured?

Funds in Always.bank deposit accounts are FDIC-insured to the maximum allowed by law. For more information visit the FDIC’s Understanding Deposit Insurance page.

How can I make deposits to my savings account?

Your deposit options are: * Deposit a check with Always.bank’s Mobile Check Deposit * Complete and online transfer from an eligible Always.bank Account * Complete a online transfer from a verified external account owned by you * Set up Direct Deposit * Mail a check made payable to you with your account number on the memo line and mail it to: Always.bank PO Box 2127 Mobile, AL 36652

How can I withdrawals money from my savings account?

Your withdrawal options are: * Online transfer to another Always.bank account. * Online transfer to a verified external account.

Is there a limit to the number of withdrawals I can make each month?

We currently limit the number of withdrawals or transfers you can make from your Always.bank Savings Account to 10 per month.

What fees and service charges are associated with my Savings Account?

We do not charge any account-related fees. However, if we decide to allow outbound wire transfers in the future we would charge $20 per outbound wire transfers.

How can I access and manage my Savings Account?

You are automatically enrolled in online banking. You can also manager your account(s) by downloading either the Always.bank iPhone or GooglePlay app, or by calling <insert # and hours>.

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