Accessibility Statement
Banking that works for everyone.
Always.bank is committed to making our website, online banking platform, and digital services accessible to everyone, including people with disabilities. Accessibility is a standard we work to meet every day.
Our Conformance Status
Always.bank aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, an internationally recognized standard for digital accessibility. These guidelines define how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological differences.
Conformance Level: WCAG 2.1 Level AA (Partial)
We continue to evaluate and improve the accessibility of our digital services. If you encounter an accessibility barrier, please contact us using the information below.
This Accessibility Statement was prepared in accordance with W3C WAI guidance and the requirements of the ADA Title III as clarified by the U.S. Department of Justice. Always.bank is committed to ongoing remediation and continuous improvement of digital accessibility.
Applicable standard:
Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. W3C Recommendation, June 5, 2018.
Conformance status:
Partially conforms: the website partially meets WCAG 2.1 Level AA. If you experience an accessibility barrier, please contact our team so we can help.
If you have trouble accessing our website or online banking platform, or need information in another format, please contact us. Our team will respond within one business day.
If you are unsatisfied with our response, you may contact the U.S. Department of Justice Civil Rights Division at ada.gov or call 1-800-514-0301 (voice) / 1-800-514-0383 (TTY).
Contact our accessibility team:
Available Monday through Friday,
9 AM to 5 PM CT
51 St. Joseph Street
Mobile, AL 36602
